Supply Chain & Logistics
Operations interim management
Team leadership , operational performance management, procurement, partner management and provider development.
KPI management, balanced scorecard, data analytics and continous process improvement – Lean Six Sigma.
Customer oriented.
P&L and budget management. Cost control and savings optimisation.
Experience:
30+ years’ succesful leading overall supply chain & logistics operations
Revitalizing business growth within a start-up as well as matrixed corporate organisations.
Developed innovative strategies capturing untapped business opportunities.
Specialised in supply chain management, business and financial acumen, global logistics network optimisation, transport and warehouse management, compliance and operational excellence.
Managed multi-cultural teams across Europe, Middle East & Africa, located in 19 different countries; e.g. Austria, Czech, France, Germany, Nigeria, Netherlands, Romania, Russia, South Africa, Turkey, United Arabic Emirates, United Kingdom, … .
… with global orientation: Asia as main sourcing region and supplier and shipsite contacts. USA as headquarter and senior management alignment.
“Talented in connecting operational action plans to strategic imperatives, leading implementation of innovative business solutions balanced with operational excellence, employee engagement and customer satisfaction”
OPERATIONAL ACHIEVEMENTS PORTFOLIO
Operational Achievement 1
Annual cost reduction of 5-10%, reducing logistics spend from $700M to $500M, while supporting business growth.
COST saving 5-10% EACH year
Operational Achievement 2
Inproved customer on time delivery from ~70% to 90+% for Asia direct shipments to European customers.
CUSTOMER SATISFACTION +20% POINTS
Operational Achievement 3
Flexible capacity management for all Warehouse & Distribution operations in Netherlands, Germany, Czech, UK, Spain, UAE ensuring timely customer shipments and revenue maximisation
REDUCED FROM 15 TO 6 DISTRIBUTION CENTERS
OPERATIONAL ACHIEVEMENT 4
improved TEAM BUILDING thru site events, breakfast sessions, NEW product demo’s, out of office voluntary donations, leading x-functional engagements connecting with other departments
EMPLOYEE ENGAGEMENT INCREASED
Operational improvement 5
TEAM and employee development enhanced thru assignments, learning & development program creation, introducing “gamefication” as experienced learning
BETTER EMPLOYABILITY OF EMPLOYEES
OPERATIONAL improvement 6
Rigorous performance management on cost and operational excellence via balanced scorecards & Lean Six Sigma continous improvement.
Business Process management INCLUDING documentation, self-auditing and control charts.
aCHIEVED STRETCH TARGETS
OPERATIONAL ACHIEVEMENT 7
Logistics provider financial health check to ensure continuity of business and award new business to financially sound partners
NO DISRUPTION of deliveries or product seizure surprises
Operational improvement 8
integrated regional and global departments adjusting accountabilities, aligning stakeholder management and external provider management
workforce productivity 15% improved
OPERATIONAL improvement 9
Partner development through rigourous performance reviews combined with exchanging ideas and corporate priorities at strategic level
strategic sourcing resulted in joint innovative solution implementations